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Policies Include:
Disclaimer (not affiliated with brands)
Sales policy
Custom order policy
Authenticity policy

Disclaimer:

All handbags used in our designs are authentic, pre-owned luxury items that have been lawfully purchased on the secondary market. Our company is an independent business and is not affiliated with, endorsed by, or associated with any designer or luxury brand.

All trademarks, brand names, and logos remain the property of their respective owners.

Each piece has been artistically restored, modified, or upcycled to create a one-of-a-kind item.

Custom Handbag Agreement:
By commissioning a custom handbag, the client agrees to the following terms:

Custom Bag Orders

We offer custom artwork and restoration services for clients who would like a one-of-a-kind handbag created specifically for them.

Custom projects may include:

Client-owned handbags sent in for customization

Sourcing an authentic handbag on your behalf.

Custom Order Process

Creating a custom handbag is a collaborative and personalized experience. Each piece is thoughtfully designed and crafted to ensure it reflects both artistry and individuality.

Step 1 - Consultation

We begin with a conversation to understand your vision. During this stage, we discuss:

Artwork ideas and style

Whether you are sending in your own bag or would like us to source one

This ensures your custom piece is designed exactly to your preferences.

Step 2- Bag must be paid in full

To begin your custom project, the bag must be paid in full. Once we receive your payment, you have 24 hours to cancel your order to receive a full refund. After 24 hours, the payment is non-refundable. 

Step 3 - Design & Approval

Once the bag is paid in full, we finalize the concept for your handbag. This may include:

Design direction

Artwork details

Materials and upgrades

Our goal is to ensure the final vision is aligned before the transformation begins.

We will email you a final draft of what your custom design will look like on the bag before we begin the design. You will either approve or submit changes; upon final approval, we will move forward with the custom design. 

Production Timeline:
Custom handbags typically require:
3-5 weeks depending on:
Design complexity
Restoration needs
Sourcing process

Step 4 - Creation

Your handbag is carefully restored and artistically reimagined using premium materials and craftsmanship. This process includes:

Restoration and preparation of the bag

Artwork application

Hardware and leather upgrades

Each piece is completed with attention to detail to ensure a truly one-of-a-kind result.

Step 5- Completion & Delivery

Once your custom handbag is finished, Your completed piece will then be carefully packaged and sent to you via FedEx where a signature is required upon delivery. It is the customer's responsibility to be present when the bag is delivered. We will update tracking info as it becomes available.

Important Notes

All custom orders are final.

Production timelines may vary depending on the complexity of the design and restoration process.

Timelines are estimates and may vary.

Authenticity:
All handbags used in our designs are authentic, pre-owned luxury items either provided by the client or sourced independently.

Shop with confidence! Each bag includes a certificate of authenticity. We stand behind each piece being 100% authentic or your money back. We do not and will not ever source, sell or do work of any kind on replicas. If you send in your personal bag, it must be authentic.

Our company is not affiliated with or endorsed by any luxury brand.

Client-Owned Bags
If the client sends their own bag:
The bag must be authentic.
The client understands that restoration and artwork permanently alter the item.
We are not responsible for pre-existing wear, damage, or structural weaknesses.

Creative Rights:

Our company maintains creative direction over the final artistic execution while honoring the client's requested vision.

Payment Terms
For custom orders, the order must be paid in full before the customization process begins. Failure to complete payment may result in delays. 

By placing your Custom order or purchasing a bag that's ready to ship, you are in agreement with all the above policies, terms and conditions. 

If you have any questions or concerns, feel free to email us @vintageluxrebag@gmail.com or by phone @ 901.237.8062. We usually respond within 24 hours.